Privacy policy
OffDuty Trades ("we") is a sole proprietorship in Ontario, Canada. This policy explains what personal information we collect through offdutytrades.com, why, and what you can do about it. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
What we collect
- Interruption Audit and contact forms: your name, company, phone number, email, your answers to the audit questions, and the time you gave consent.
- The estimator demo: the address you enter, your answers to the roof questions, and the name and phone number you type in. Please use made-up details if you're only trying the demo.
- Basic site analytics: if advertising measurement is turned on (see "Cookies and ads"), Meta may record that you visited and whether you submitted a form.
Why we use it
- To send you your audit results and contact you about the request you made.
- To prepare a quote or a demo for your business.
- To understand which ads and pages bring people to the site.
We don't sell your information or share it with anyone for their own marketing.
Who processes it for us
We use a few service providers to run the site and our systems: Make (automation), Google Workspace and Google Sheets (storage and email), Twilio (text messages) and Google Maps Platform (address lookups and roof measurements). Some of these store data outside Canada, including in the United States, where it may be accessible to local authorities under their laws.
Cookies and ads
If we run ads on Facebook or Instagram, the site may use the Meta Pixel, which sets cookies to measure visits and form submissions. You can control ad personalization in your Facebook and Instagram settings and block cookies in your browser.
How long we keep it
We keep audit and contact details for up to two years after our last contact with you, unless you become a client, in which case we keep what's needed for the business relationship and our tax records.
Your choices
- Reply STOP to any text from us, or email us, to stop being contacted.
- Ask us what information we hold about you, to correct it, or to delete it.
Contact
Questions or requests: filipplewa@offdutytrades.com. If you're not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada.